Sunlit living room with a wall of floor to ceiling windows

What customers say about us

Every review from our Google listing, shown as customers wrote them.

About these reviews

These are the reviews customers have left for North Hill Glass and Mirror on Google. This page lists every one of them, newest first, whatever the rating, with the words shown as they were written. A few are pulled up into the highlighted section first. Customers appear by first name and last initial.

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Worked with us? A review helps the next person who needs glass or a mirror in Akron. Use the Leave a review button below. It opens our Google listing, where you can add your review.

If you have a job in mind, request a quote or call the shop on (330) 535-1558.

4.7

on Google, from 91 reviews

Showing 91 of 91 reviews

Rating and count as shown on Google on October 22, 2026.

Highlights

Highlighted reviews

  • 5 stars
    I was pleasantly surprised to see that good old fashioned customer service is not dead!! Everyone there was professional and polite. They did a really big job for me in the same day. I can tell that going above and beyond is just part for the course here. They have a loyal customer in me. 🥰🥰
    Heather C.July 2026, Google review
  • 5 stars
    I had a new piece of mirror cut for a frame. They were super affordable did it within 5 mins while I waited and the guy even put it in the frame for me to assure it was done properly. I was really impressed with the friendly customer service I’m telling anyone and everyone that needs any type of glass or mirrors to go to them
    Brianna V.June 2026, Google review
  • 5 stars
    They made me a very oddly shaped shower door and it is perfect. Their price was so much less than i was expecting. They were friendly, efficient, and proffessional
    Miranda T.May 2026, Google review
  • 5 stars
    Helped my band out last minute when we broke our window on our bus. Super friendly and professional!
    Justin D.January 2026, Google review
  • 5 stars
    Had a shuttle bus door window bust out on the road, North Hill had us swing in. Great decision, got us measured, cut and on the road asap. Thank you so much, 20/10 service 💪
    Jon B.January 2026, Google review
  • 5 stars
    Dropped off a broken window at about 2pm and it was done by 3:15. Way faster than I expected
    Mike S.January 2026, Google review

Every review

All reviews

  • 5 stars
    North Hill Glass saved the day! I own and operate a commercial roofing business here in Northeast Ohio, and we were working on a large project in Akron involving roofing, siding, and window installation. Unfortunately, we accidentally broke one of the windows during installation. These windows had already taken 6 to 8 weeks to arrive after ordering, and getting a replacement through the original supplier would have caused significant delays and additional expenses. That’s when Chris, the owner of North Hill Glass, came through for us. He was able to get a replacement window the very same day and have it swapped out, saving us thousands of dollars in additional labor costs and lift rentals. Chris went above and beyond when we needed help most. His responsiveness, professionalism, and willingness to help made a huge difference in our project. If you need glass or window services in Akron, I highly recommend North Hill Glass. Thanks again, Chris!

    Torin G.September 2026, Google review

  • 5 stars
    ⭐⭐⭐⭐⭐ North Hill Glass Company absolutely saved me in a pinch. I had an unexpected situation where a glass panel from my reptile enclosure shattered, and I was stressed trying to figure out how I was going to replace it without spending a fortune or replacing the entire enclosure. They were incredibly helpful, listened to exactly what I needed, and helped me come up with a practical solution using Lexan. They made the whole situation so much easier than I expected, and I really appreciated how knowledgeable, accommodating, and straightforward they were throughout the process. It is rare to come across a company that genuinely helps you solve the problem in front of you instead of trying to sell you something unnecessary. Their customer service was excellent, the price was reasonable, and I left feeling completely relieved. I highly recommend North Hill Glass Company. They earned every one of these five stars, and I will absolutely use them again if I ever need custom glass or similar work.

    Marquis J.September 2026, Google review

  • 5 stars
    Easy place to get you glass windows replaced

    Samurai44314 GamesAugust 2026, Google review

  • 5 starsSonny U.5 stars, no written reviewJuly 2026
  • 5 stars
    I was pleasantly surprised to see that good old fashioned customer service is not dead!! Everyone there was professional and polite. They did a really big job for me in the same day. I can tell that going above and beyond is just part for the course here. They have a loyal customer in me. 🥰🥰

    Heather C.July 2026, Google review

  • 5 stars
    I had a new piece of mirror cut for a frame. They were super affordable did it within 5 mins while I waited and the guy even put it in the frame for me to assure it was done properly. I was really impressed with the friendly customer service I’m telling anyone and everyone that needs any type of glass or mirrors to go to them

    Brianna V.June 2026, Google review

  • 5 stars
    They made me a very oddly shaped shower door and it is perfect. Their price was so much less than i was expecting. They were friendly, efficient, and proffessional

    Miranda T.May 2026, Google review

  • 5 stars
    Beautiful work

    Justin K.February 2026, Google review

  • 5 stars
    Helped my band out last minute when we broke our window on our bus. Super friendly and professional!

    Justin D.January 2026, Google review

  • 5 stars
    Had a shuttle bus door window bust out on the road, North Hill had us swing in. Great decision, got us measured, cut and on the road asap. Thank you so much, 20/10 service 💪

    Jon B.January 2026, Google review

  • 5 starsJoe K.5 stars, no written reviewJanuary 2026
  • 5 stars
    Dropped off a broken window at about 2pm and it was done by 3:15. Way faster than I expected

    Mike S.January 2026, Google review

  • 5 stars
    I got a small mirror repaired for a vanity and it was very affordable. The mirror was ready to pick up the next day and the staff were very courteous and professional. I will definitely come back for anything glass/mirror related in the future and recommend them to others.

    Liz B.December 2025, Google review

  • 5 stars
    Great family owned business. As a contractor, I am always on a deadline and these folks haven't let me down ever in 23 years I've been going there. They know their stuff and are priced to keep tou coming back every time you need any mirror or glass items!!!

    Scott W.October 2025, Google review

  • 5 stars
    Fast and precise

    Eugene P.September 2025, Google review

  • 5 starsRyan Y.5 stars, no written reviewSeptember 2025
  • 5 starsMarissa F.5 stars, no written reviewJuly 2025
  • 5 stars
    I have used NHG several times over the last decade, most recently for screen repair. They are prompt, polite, and to the point with details and pricing. I love to support a small, local owned business that has been around for a long time.

    Alison R.May 2025, Google review

  • 5 stars
    Dropped off fogged double pane window at 8:15 am, work was finished at 3pm! Everyone was very professional! Looks great!

    Calista W.May 2025, Google review

  • 5 stars
    The team here was super helpful in getting custom glass cut for a few projects at my nearly 100-year-old building downtown. They knew exactly what they were doing and made the whole process easy. The quality was great and the turnaround time was quick. I’d definitely recommend them to anyone needing glass cut for windows, doors, or any kind of restoration work!

    Kyle R.May 2025, Google review

  • 5 stars
    Friendly, efficient, close by

    Tj B.May 2025, Google review

  • 5 starsPaula D.5 stars, no written reviewApril 2025
  • 5 stars
    Always ready to get the job done as soon as possible. We used their mobil service for large plate glass in our sunroom to veiw our birds and animals. Very nice professional job

    D D.March 2025, Google review

  • 5 stars
    We have worked with NHG for decades. Good, honest people, and experts at what they do.

    AKRON GLASS TINTINGDecember 2024, Google review

  • 5 stars
    The staff here is fantastic and they know what they are doing. Super fast service and attention to detail is why I am giving them 5 stars!

    Nicholas J.October 2024, Google review

  • 5 starsRay Y.5 stars, no written reviewOctober 2024
  • 5 stars
    Fantastic customer service - great pricing! Highly recommend!

    Flowerama ClevelandJuly 2024, Google review

  • 5 stars
    ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I am very Grateful for the work you have done I appreciate the kindness from Gabby and Chris the Manager I am very happy Thanks You so much There wasn't enough stars to make a perfect 10 I give this place a 10+ star😊

    ReneaApril 2024, Google review

  • 5 stars
    North Hill cut windshield glass from my templates and they’re perfect. Price was very reasonable. Thank you

    Gary K.January 2024, Google review

  • 5 starsLaurie S.5 stars, no written reviewJanuary 2024
  • 5 stars
    These people are very nice polite very reasonable rates we use them all the time

    Phat Man RayDecember 2023, Google review

  • 5 stars
    Came and picked up my windows to help me out cause I was in a bind and delivered them the next morning good work I'd recommend them for any and all your glass needs

    X X.December 2023, Google review

  • 5 stars
    Best glass and mirror business in Akron in my opinion. Quality service and top tier professionalism. I suggest checking out their newly updated Facebook Page

    Steve R.December 2023, Google review

  • 5 stars
    Always helpful and friendly no matter how big or small the job. I've had them replace windows, install shower doors, and replace the glass in cabinetry, each and every time, I have been pleased with their workmanship, speed of completion, and competitive prices. North Hill Glass offers the finest quality in and around town.

    Lisa D.September 2023, Google review

  • 5 stars
    We are still in the progress..😁

    Linda H.August 2023, Google review

  • 5 stars
    I have be going to these people sense I was 17 I'm 51 they always come threw great work

    Dale B.August 2023, Google review

  • 5 stars
    They always are very helpful & have filled every order perfectly. I've been using their services for my own needs as well as clients' needs, when I sold real estate, for over 25 years

    Roberta V.July 2023, Google review

  • 4 stars
    Good place for glass

    Robert P.February 2023, Google review

  • 5 stars
    I would like to take the time to personally write a review for the guys from North Hill Glass, Josh, Chris, Steve & Mark! They're actually still in my home doing the installation :) The professionalism and attention to detail that has been on display for the installation of our windows is top notch! The replacement windows were by know means small or light! I highly recommend North Hill Glass & Mirror Co. and kudo's to whom ever sent out such a great team. Give them a call! #teamworkmakesthedreamwork The Forney's

    Cynthia F.February 2023, Google review

  • 5 stars
    Excellent service! They really went above and beyond to help me get the job done.

    Free SpiritDecember 2022, Google review

  • 5 stars
    I had them create 2 custom lids for an aquarium and they did a great job at a reasonable price.

    Carley U.December 2022, Google review

  • 5 stars
    This company is PHENOMENAL. I had a terrible experience with stow glass and mirror, I was genuinely scared to call north hill afraid I would have to deal with the same kind of thing. This was NOT the case. Every single person I spoke to or interacted with at North Hill was so very nice, they were prompt, super efficient and extremely affordable. Don't go anywhere else. I know I won't. Thank you North Hill Glass!

    Kelly H.December 2022, Google review

  • 5 stars
    Quick and cut to size,no returns.

    George R.November 2022, Google review

  • 5 stars
    Always great service

    Robert K.November 2022, Google review

  • 5 stars
    If you have any windows that are broken take them here they are fabulous had my window fixed in about an hour the same day I dropped it off.... Great place I highly recommend it 😁

    LeeAnne L.July 2022, Google review

  • 5 stars
    I've bought glass cut to specs, glazing, push points, several times over the years. Got pointers on best techniques, Always on the money. Never cost much money

    Anthony D.June 2022, Google review

  • 5 starsHeather F.5 stars, no written reviewMay 2022
  • 4 stars
    They were friendly, fast and fixed my broken window perfectly. I called three places and their price was a few dollars less.

    Tom K.May 2022, Google review

  • 5 stars
    Excellent work, pricing and friendliness. I definitely recommend them.

    Greg B.May 2022, Google review

  • 5 stars
    I'm elated with the service I received! A window was broken while a thief tried to enter my home. I dropped the frame off the next morning. No more than 30 mins later I received a text that the window was ready.I wasn't even finished cleaning up the broken glass! This was so very appreciated as I'm recovering from surgery, work third shift and needed rest. Y'all have earned my business for years to come. Thank you!

    Colleen F.April 2022, Google review

  • 5 stars
    Bob and guys from North Hill glass are excellent They installed glass shower doors for my remodeled bathroom and did a fantastic job, they stand behind their work and were quick to address an adjustment 1 year later. One phone call and a couple hours later a technician shows up to perform the work. I highly recommend this company

    Don H.March 2022, Google review

  • 5 stars
    Great job, fair prices and quick.

    Robin S.December 2021, Google review

  • 5 stars
    Evertime I need a piece of glass, I go to North Hill Glass, and they prove why they've been in business a bazillion years. Fast, friendly service, and good prices.

    J J.December 2021, Google review

  • 5 stars
    Amazing work at a reasonable price and quick. Thank you all very much.

    RobinNovember 2021, Google review

  • 5 stars
    They were extremely friendly and helpful, not to mention very reasonable. I had been told by another shop that what I wanted to do wasn’t possible. North Hill didn’t bat an eye and I couldn’t be happier! Recommend 100%!

    Brian D.September 2021, Google review

  • 5 stars
    Very reasonable price. They had three windows fixed next day. I'm a repeat customer because of the price and fast service.

    Joshua S.August 2021, Google review

  • 5 stars
    Always fairly priced excellent service

    Steven K.July 2021, Google review

  • 5 starsA B.5 stars, no written reviewMay 2021
  • 5 stars
    Phenomenal company. The people are very nice and friendly. They work very fast amd can usually get to you the day you call. Reasonably priced. I highly recommend them for any glass needs!

    SamMay 2021, Google review

  • 5 stars
    Bobby and Team are always great. They keep it simple and have very reasonable pricing. They provide quality work and communication is spot on.

    Steve S.April 2021, Google review

  • 5 stars
    Ordered glass for my place of business. Rick was sent out to give me a quote, and was easy to work with and upfront about all costs. Their prices were better than many others, and the customer service was great. We changed our mind a couple times on styles of glass and how many tables we needed glass tops for. They adapted with our changing needs. Delivery took a few weeks after the deposit was delivered, but everything arrived on time and was installed quickly. Highly recommend for businesses in the area, and I will certainly contact them again for household needs.

    Brandon B.December 2020, Google review

  • 5 stars
    Took extra good care of my needs and offered different price ranges for the glass that I had to replace on my coffee table. Actually matched it up better than I hoped for with high quality product... thank you

    Patricia M.November 2020, Google review

  • 5 stars
    I've had a great experience and received amazing customer service every time I've needed their help with replacing glass. I highly recommend their services!

    Cory C.October 2020, Google review

  • 5 starsRobert B.5 stars, no written reviewAugust 2020
  • 1 star
    Every time I go in they treat me like a criminal, called to place an order so don't have to wait, want a deposit, so they think I will rip them off yet I am suppose to give them my credit card over the phone, total hypocrites.

    No P.July 2020, Google review

  • 5 stars
    Very Happy! Thank You!

    Rich B.June 2020, Google review

  • 5 starsErin B.5 stars, no written reviewJune 2020
  • 5 stars
    Needed a glass top for our kitchen table that we made. We gave them the measurements and they delivered a perfect size of glass for us to finish our table. Forward a year and a half later and a we had a chip on the corner of the glass piece. We took it in and they polished it down for FREE!!! Amazing company that went the extra mile for us. Would recommend them for any glass pieces or issues you have.

    Rich S.June 2020, Google review

  • 5 stars
    I’ve used them for a couple of jobs now and will continue to bring them work in the future. They offer great quality work and timely service, no complaints!

    Mitchell L.June 2020, Google review

  • 4 starsBrian C.4 stars, no written reviewMay 2020
  • 3 starsBooker1 B.3 stars, no written reviewMarch 2020
  • 5 stars
    They were able to help me, when the big box stores weren't. 😊

    Annette S.December 2019, Google review

  • 5 stars
    Highly recommend North Hill Glass...very reasonable prices and show up as they say. This glass company hands down works with the people and gives you price that’s understandable rather then other glass shops over price...will defiantly come back and do more future business👌🏼💯

    Mostafa G.October 2019, Google review

  • 4 stars
    It was cheaper for them to cut the glass I needed than it was for me to buy the glass and cut it myself. The service was great!

    Dan F.August 2019, Google review

  • 1 star
    Called and received a quote for two different types of glass. When I sent them an email to place my order I waited a week for a response and they raised the price $50. Not happy I could have my order paid for and installed elsewhere but since I waited for them it prolonged the process. The manager on the phone didn’t even seem to care about the inconvenience or the quote mistake. Using Quality Glass since they honor the quote given :)

    RachelleJune 2019, Google review

  • 5 stars
    Great local business that has been around for like 90 years. The staff is knowledgeable and friendly too. Reasonable costs and nice turnaround times. I placed an order for a double pane unit (with a specific Low E coating) on a Monday and it was in the next Tuesday. The unit looks great too!!

    jonApril 2019, Google review

  • 5 starsEzzaddin A.5 stars, no written reviewDecember 2018
  • 1 star
    I had someone come out to give me a quote and was told I'd get an estimate within a few days. It's now been a few weeks and I've heard nothing. Very disappointing and unprofessional. Meanwhile another company was able to come out, give me a same day quote and has already completed the work.

    Katherine H.November 2018, Google review

  • 5 stars
    Great people very knowledgeable in the business!

    JeffreyJune 2018, Google review

  • 4 stars
    Brought some windows on to replace damaged panes. The replaced panes shook a little afterwards... They were quick and priced okay though.

    Christopher B.May 2018, Google review

  • 5 stars
    Very professional and courteous. I recommend their business to anyone.

    J P.February 2018, Google review

  • 1 star
    Horrible service, should have just read a book and done it myself...the customer is not right and don't bother the mechanic~

    David B.February 2018, Google review

  • 5 stars
    Great for windows,glass, and screens. Often same day service is available

    Matthew M.January 2018, Google review

  • 5 starsVirgil T.5 stars, no written reviewDecember 2017
  • 5 stars
    This is a great company--been dealing with them on residential and commercial glass and mirrors for at least ten years. Work is always excellent and well done at a fair price--don't look anywhere else.

    George H.November 2017, Google review

  • 5 stars
    I've taken work to them and had them out to the house to work. Always professional, great work, clean and friendly.

    Dan J.October 2017, Google review

  • 5 stars
    Great service at a great price. I will definitely buy from them again.

    Rob M.September 2017, Google review

  • 5 stars
    Family owned business for 90 years. Great to do business with them rather than a big box store

    Robert T.September 2017, Google review

  • 5 stars
    Stopped in to get a piece of glass cut to replace a broken window pane. It took them about 5 minutes and cost me $22. Staff was very friendly as well.

    Kyle C.July 2017, Google review

  • 5 starsChris C.5 stars, no written reviewJanuary 2017
  • 5 stars
    cheap and fast

    Justin W.May 2016, Google review

Find us

Visit the shop

North Hill Glass and Mirror

Tell us what you need

Request a quote online, or call the shop on (330) 535-1558. Hours: Mon to Fri, 8 a.m. to 4:30 p.m.