Sunlit living room with a wall of floor to ceiling windows

Privacy policy

What we collect through this website, why, and where it goes.

This policy covers the website of North Hill Glass and Mirror, 560 N. Main St, Akron, OH 44310. If you have a question about it, call us at (330) 535-1558.

What you send us

When you use the quote form or the contact form, you give us your name, your phone number and the address of the job. You can also give us an email address. On the quote form you can tell us what you need, the town or city, and anything you want to say about the job, and you can attach up to three photos or a drawing. We only get what you choose to send.

We do not ask for card numbers or payment details on this site.

What the site records on its own

When you send a form, it also records the address of the page you were on, including any campaign tags in that address, and how long the form was open before it was sent, which helps us filter out automated spam. This tells us which page or link led to your request.

The site also runs a small measurement script. It records visits to pages and clicks on links and buttons. We use it to see which pages and links people use. It may set a cookie or a similar identifier in your browser to tell one visit from another. You can block or clear cookies in your browser settings, and the site still works.

How we use your details

We use the details you send to prepare your quote and to answer your request. We use the measurement records to see how the site is used and to fix what does not work.

Where your details go

A quote or contact request is emailed to the shop and saved in the shop's records of requests. Photos you attach are added to that email only and are not kept on the website. This website and its form are run by outside service providers, and your details pass through them so the form can work.

If you call or email the shop instead, we may write down the details you give us so we can handle your job.

Links to other sites

Some pages link to other websites. Those sites have their own privacy practices, and this policy does not cover them.

Your choices

You can call (330) 535-1558 and ask us to correct or remove a request you sent. You can also skip the form and call the shop instead.

Changes to this policy

We may update this policy from time to time. The version on this page is the current one.

Questions

Call North Hill Glass and Mirror at (330) 535-1558, or visit our contact page. You can also read our terms of use, or return to the quote request page.